Nourished Bodynskin LED Light Therapy Face and Neck Mask Set - 7 Colors, 222 LEDs

Frequently Asked Questions

1. Is this device FDA-cleared?

Our Nourished Bodynskin LED Mask Set is FDA-registered as a Class 2 Medical Device for LED Light Therapy (Regulation Number 890.5500). It is exempt from premarket notification procedures with certain limitations. Furthermore, it has met all necessary requirements and is accepted for sale. Rest assured, this product has undergone rigorous testing to ensure safety and effectiveness for all customers.

2. What is the irradiance value of Nourished Bodynskin?

The Nourished Bodynskin LED Masks have an irradiance value of approximately 30 mW/cm², ensuring safe and effective treatment without heating or unwanted side effects. Our LED masks are suitable for all skin types and offer the powerful healing effects of LED light therapy without UV exposure.

3.What is the purpose of each of the 7 colors in the LED mask?

1. Red Light (Anti-Aging Mode)

• Stimulates collagen, improves circulation, reduces wrinkles, and promotes youthful skin.

2. Green Light (Skin Balance Mode)

• Calms skin, reduces oil, lightens hyperpigmentation like sunspots, relaxes swollen capillaries, and addresses sagging skin and circles under the eyes.

3. Blue Light (Purifying Mode)

• Purifies skin, helps with breakouts, clears complexion, and stabilizes oil glands.

4. Cyan Light (Relaxing Mode)

• Soothes irritated skin, reduces capillaries, improves oily and black skin, promotes collagen synthesis, and prevents sagging.

5. Yellow Light (Calming Mode)

• Reduces redness and wrinkles, boosts circulation, hydrates skin, and detoxifies. Suitable for sensitive and age-related skin concerns.

6. Purple Light (Dual-Frequency Mode)

• Combines red and blue lights, eliminates toxins, improves blood flow, reduces irritation, shrinks pores, aids in wound healing, oxygenates cells, and provides an after-care regimen for Botox, fillers, and lasers.

7. White Light (Boost Mode)

• Penetrates deeply, activates skin renewal, tightens skin, reduces scars and dark spots, and minimizes inflammation.

8. Combined Treatment

• The mask automatically switches between the 7 colors, providing overall skin rejuvenation benefits.

4. Does the mask cycle through all colors automatically, or do I need to select each color separately?

To use the color-switching function of the LED face mask, press the "Color" button on the remote control to choose your desired color. Adjust the time and intensity using the corresponding buttons. The colors can be used individually and follow this order:

1) RED [R]

2) GREEN [G]

3) BLUE [B]

4) CYAN [C]

5) YELLOW [Y]

6) PURPLE [P]

7) WHITE [L]

8) Combined Treatment

The mask also offers a "Combined Treatment" program as a convenient option. Press the "Color" button until you see the "L" symbol (indicating White LED light). Press the button again to activate the "Combined Treatment" program, which automatically cycles through all seven colors.

The "Level" displayed on the screen indicates the light's intensity, with five levels available. Adjust the time using the corresponding button.

5. Can the LED neck mask be used on other body parts?

LED light therapy is versatile and can be used on multiple body parts, including the neck, décolletage, chest, abdomen, back, arms, and legs. It helps alleviate pain, inflammation, muscle soreness, and stiffness, promotes healing, and improves skin texture, tone, and collagen production. It can also target aesthetic concerns like stretch marks, cellulite, and body acne. Please consult with a dermatologist or healthcare provider for personalized advice.

6. Can the mask be used following a full facial procedure, including peeling, steaming, cleansing, mask application, and moisturizing?

Yes, LED Light Therapy can complement a full facial treatment. Post-treatment, LED light offers

1. Enhanced absorption: Boosts skin's absorption of facial products.

2. Soothing effects: Reduces redness and inflammation.

3. Collagen stimulation: Promotes better skin texture and appearance.

However, it's advisable to consult a skin care professional before using the LED mask to ensure safety and tailored recommendations.

7. How long do the LED bulbs last, and are they replaceable if they burn out?

Our LED lights are designed to last approximately 30,000 hours, which is equivalent to around 160 years of daily use for 30 minutes. You can use them with confidence, as they are built to be durable and reliable. However, please note that the LED bulbs cannot be replaced once they reach the end of their lifespan.

We have taken great care in engineering our product to ensure its longevity and performance. Please contact our customer support if any issues arise with the circuits, battery, cables, or LED bulbs. We provide excellent assistance and support, and our product is backed by a one-year warranty from the date of purchase. We are committed to promptly addressing any concerns you may have.

8. Is this mask wireless and rechargeable?

Our Nourished Bodynskin LED Face and Neck Masks are operated using a wireless and rechargeable remote control. The masks are connected to the remote control using cords for power and control functions. Using the remote control, you can adjust the power, time limit, light color, and intensity.

To charge the remote control, simply connect it to a USB power adaptor (5V 1A, for at least 3 to 4 hours) using the included USB-C to USB cable. Allow the remote control to charge until the battery is fully charged, as indicated on the display.

Please remember not to connect the Face or Neck Mask directly to a USB charger.

9. How long does it take to charge the controller?

The estimated charging time for the controller, starting from a fully depleted battery is approximately 3 to 4 hours. We advise allowing the remote control to charge until the battery display indicates a full charge before disconnecting it from the charger. Avoid overcharging the remote controller to prevent battery damage and prolong its lifespan.

10. How can I maximize the battery life of my remote control?

1. Use only a 5V 1A USB charger to ensure optimal battery health.

2. Lithium-ion batteries perform best when not fully drained. Recharge at 20-30% charge.

3. Store the remote at a 40-60% charge level in a cool, dry place if not in use.

4. Keep away from extreme temperatures to maintain battery efficiency. Aim for room temperature conditions.

1-Year Warranty

We offer a 1-year warranty on all our products, starting from the date of purchase. This warranty covers any defect in manufacturing, providing you with peace of mind regarding your purchase.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

If more then 30 days have gone by since delivery, unfortunately, we cannot offer you a refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please note that Nourished Bodynskin is not making responsible for the return shipping cost of your item.

A. Shipping Costs:
Standard Shipping (2 to 4 business days):
○ For order prices below $25.00 - Shipping Cost is $3.99.
○ For order prices above $99.00 - Shipping Cost is Free.

B. Transit, Handling & Order Time:
Shipments are in transit for 2 to 4 business days (Monday to Friday).
Order Handling time is 1 business day (Monday to Friday).